Accessibility Statement

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Accessibility Statement for Awaken Counselling & Therapy

Last updated: 16 July 2026

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At Awaken Counselling & Therapy, I believe that everyone should be able to access information about counselling and mental health support with ease. I am committed to making this website as accessible and inclusive as possible for all visitors.

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My Commitment

I aim to ensure this website is accessible to people of all abilities by:

Using clear, easy-to-read language.
Providing a simple and consistent website layout.
Using colours with good contrast to improve readability.
Making text easy to resize using your browser settings.
Ensuring the website can be navigated using a keyboard where possible.
Using descriptive headings to help screen readers and navigation.

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Online Counselling Accessibility

As I currently provide online and telephone counselling, I am happy to discuss any adjustments that may help make counselling more accessible to you.

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Reasonable adjustments may include:

Telephone counselling instead of video sessions.
Flexible appointment times where possible.
Sharing written information before or after sessions if appropriate.
Allowing extra time during sessions where needed.
Working collaboratively to meet your individual communication needs.

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Feedback

I am continually working to improve the accessibility of this website.

If you experience any difficulty accessing information or using any part of the website, please let me know. I welcome your feedback and will do my best to provide information in an alternative format or resolve any accessibility issues as quickly as possible.

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Contact

If you require support accessing this website or would like information in an alternative format, please contact:

Katie Smith MBACP
Awaken Counselling & Therapy

Email: Katie@awakencounsellingtherapy.co.uk

Website: www.awakencounsellingtherapy.co.uk